Our Client, a well established Calgary cabinet maker was contracted to do custom build high end cabinetry for who he believed was a trustworthy acquaintance in the process of building a 1.5 million dollar custom home. Without even asking for a deposit our Client built and installed $68,000.00 worth of beautiful kitchen cabinets, island, wet bar, closets, bathrooms, laundry, etc. at a reduced cost of $53,000.00 for his “friend”.
It was about a year later that our Client realized they neglected (actually just forgot as they as so busy) to invoice the “friend” for the work that was completed. For a whole year the “friend”, family and children lived in the home never called to inquire why as to why no invoice was ever sent, never contacted client to offer pay “something”.
Our Client, now fed up of the nonsense hired U-SUE to initiate a claim in Small Claims Court. The “friend” and wife – now known as Defendants – cited deficiencies and poor workmanship as their defense for not paying the bill. In mediation, the defendants first offered a measly $1,000.00 then reluctantly increased their offer $8000.00! Since this matter was not able to be settled in Mediation and eventually at the Pretrial some 8 months later, it proceeded to Trial about a year later (the wheels of justice can grind very slowly) where U-SUE was victorious in securing a Judgment for the full amount of the claim plus costs for a total $43,000.00.
The Judge hearing the matter concluded that there was absolutely nothing wrong with the quality of the work done by our Client. Our Client – still the nice guy he was – and still is – despite the all of his time and energy that was spent on this was still willing to take a payment plan, and believe it or not, this kind gesture was refused by the Defendants!